Certified Organizations
Throughout the world, call centers, vendor management organizations, and other customer contact operations have benefited from being certified to the COPC Standards. Below you’ll find organizations that have been certified or are in the process of becoming certified to a COPC Standard.
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Company Name
TeleperformanceRegionEMEA
LocationTirana, Albania
StatusRecertified
CertificationCX Standard for Contact Centers
Release7.0
Cert DateJul 2023
Entity InfoAlbania Marketing Services SH.P.K
Company Name
Orange Sénégal & Orange Business SénégalRegionEMEA
LocationSenegal, Africa
StatusRecertified
CertificationCX Standard for Contact Centers
Release7.0
Cert DateApr 2024
Entity InfoInbound and Technical Support Services
Company Name
RAYA Customer ExperienceRegionEMEA
LocationCairo, Egypt
StatusRecertified
CertificationCX Standard for Contact Centers
Release7.0
Cert DateFeb 2024
Entity InfoCairo Sites
Company Name
TeleperformanceRegionEMEA
LocationMaastricht, Netherlands
StatusApplied
CertificationCX Standard for Contact Centers
Release7.0
Cert DateJul 2023
Entity InfoAt Home Advisors
Company Name
Orange Polska S.A.RegionEMEA
LocationWarsaw, Poland
StatusRecertified
CertificationCX Standard for Contact Centers
Release7.0
Cert DateMar 2024
Entity InfoEnterprise Customer Experience B2C and B2P
Company Name
Concentrix Corp.RegionEMEA
LocationPortugal
StatusCertified
CertificationCX Standard for Contact Centers
Release7.0
Cert DateMay 2024
Entity InfoA Single Client Technical Support Program
Company Name
transcosmos Korea inc.RegionAPAC
LocationSeoul, South Korea
StatusRecertified
CertificationCX Standard for Contact Centers
Release7.0
Cert DateJul 2023
Entity InfoTCK Seoul
Company Name
Concentrix Corp.RegionAPAC
LocationSuzhou, China
StatusRecertified
CertificationCX Standard for Contact Centers
Release7.0
Cert DateJul 2023
Entity InfoSuzhou Kewei Information Service Co., Ltd.
Company Name
Concentrix Services Corp.RegionAPAC
LocationManila, Philippines
StatusRecertified
CertificationCX Standard for Contact Centers
Release7.0
Cert DateApr 2024
Entity InfoA Single Client Technical Support Program
Company Name
Concentrix Corp.RegionAPAC
LocationFoshan, China
StatusRecertified
CertificationCX Standard for Contact Centers
Release7.0
Cert DateJul 2023
Entity InfoFoshan Jumeng Information Technology Service Co., Ltd.
Company Name
Concentrix Corp.RegionAPAC
LocationDalian, China
StatusRecertified
CertificationCX Standard for Contact Centers
Release7.0
Cert DateJul 2023
Entity InfoDalian Jumeng Technology Development Co., Ltd.
Company Name
Concentrix Corp.RegionAPAC
LocationBrisbane, Australia
StatusRecertified
CertificationCX Standard for Contact Centers
Release7.0
Cert DateAug 2023
Entity InfoAt Home Advisors for a Single Client Technical Support Program