September 25, 2024
WINTER PARK, Fla., September 25, 2024 — By combining COPC Inc.’s deep expertise in customer experience (CX) and contact center operations with StableLogic’s advanced technology consulting and solutions, COPC is positioned to deliver comprehensive offerings that seamlessly integrate clients’ people, processes, and technology.
Kevin Campbell, CEO of COPC EMEA, expressed his enthusiasm for this collaboration: “We are thrilled to partner with StableLogic to deliver scalable, world-class solutions built upon our proven best practices and the COPC CX Standard. As customer journeys become more complex, aligning operations and technology is essential to delivering outstanding support and meeting evolving customer needs. Together, we will enhance our clients’ service design and technology transformations.”
Craig Robinson, CEO of StableLogic, shared his vision for the partnership: “Collaborating with COPC allows us to further strengthen our technology consulting capabilities. Our combined expertise will offer organizations a holistic approach to operational excellence and customer experience improvements, particularly when navigating the complexities of digital transformation.”
This partnership underscores the companies’ shared commitment to exceeding industry standards and driving sustainable client success with an enhanced range of solutions and expert guidance.
For more information, please visit www.copc.com and www.stablelogic.com.
About COPC Inc.
COPC Inc. provides consulting, training, certification, benchmarking and research for operations supporting the customer experience. The company created the COPC Standards, a collection of performance management systems for customer experience operations, customer experience management, vendor management and procurement.
Founded in 1996, COPC Inc. began by helping call centers improve their performance. Today, the company is an innovative global leader that empowers organizations to optimize operations to deliver a superior service journey. COPC Inc. headquarters are in Winter Park, FL, U.S., with operations in Europe, the Middle East, Africa, Asia Pacific, Latin America, India and Japan. www.copc.com
About StableLogic
StableLogic is a technology consultancy specialising in customer contact, networking, software development and cloud expertise.
Its objective is to help clients meet their business objectives quickly and efficiently. It provides expert consultancy advice and support to diverse clients, from financial services to manufacturing.
Its clients include public sector organisations, business and major global multinationals. StableLogic helps its clients audit, benchmark, design, procurement and implement technology services. By offering a comprehensive range of professional, technical and business advice and support, StableLogic is able to cater to a broad range of business requirements.