Certified Organizations

Throughout the world, call centers, vendor management organizations, and other customer contact operations have benefited from being certified to the COPC Standards. Below you’ll find organizations that have been certified or are in the process of becoming certified to a COPC Standard.
  • Company Name

    Telus International
  • RegionEMEA
  • LocationBucharest, Romania
  • StatusApplied
  • CertificationCX Standard for Customer Operations
  • Release7.0
  • Cert DateMar 2024
  • Entity InfoAlpine Program
  • Company Name

    Telus International
  • RegionLATAM
  • LocationGuatemala
  • StatusApplied
  • CertificationCX Standard for Customer Operations
  • Release7.0
  • Cert DateAug 2024
  • Entity InfoWestern Union Program
  • Company Name

    Telus International
  • RegionEMEA
  • LocationBulgaria
  • StatusApplied
  • CertificationCX Standard for Customer Operations
  • Release7.0
  • Cert DateAug 2024
  • Entity InfoWestern Union Program
  • Company Name

    The Iyo Bank Ltd.
  • RegionJapan
  • LocationMatsuyama
  • StatusApplied
  • CertificationCX Standard for Contact Centers
  • Release7.0
  • Cert DateDec 2023
  • Entity InfoCustomer Support Center
  • Company Name

    TKM Customer Solutions
  • RegionLATAM
  • LocationMexico City, Mexico
  • StatusRecertified
  • CertificationPIC Standard
  • Release7.0
  • Cert DateNov 2023
  • Entity InfoAbbot, Compartamos Banco, GSK, MediAccess PROSESO and Tupperware
  • Company Name

    Transcom
  • RegionNorth America
  • LocationDenver, Colorado
  • StatusRecertified
  • CertificationCX Standard for Contact Centers
  • Release7.0
  • Cert DateMar 2024
  • Entity InfoAt Home Advisors, A Single Client Technical Support Program
  • Company Name

    transcosmos inc.
  • RegionJapan
  • LocationOsaka
  • StatusRecertified
  • CertificationCX Standard for Contact Centers
  • Release7.0
  • Cert DateJan 2024
  • Entity InfoA Single Client Technical Support Program
  • Company Name

    transcosmos inc.
  • RegionJapan
  • LocationOsaka
  • StatusRecertified
  • CertificationCX Standard for Contact Centers
  • Release7.0
  • Cert DateMay 2024
  • Entity InfoWork At Home | A Single Client Technical Support Program
  • Company Name

    transcosmos Korea inc.
  • RegionAPAC
  • LocationBusan and Seoul, South Korea
  • StatusRecertified
  • CertificationCX Standard for Contact Centers
  • Release7.0
  • Cert DateJul 2024
  • Entity InfoAt Home Advisors Technical Support Programs
  • Company Name

    Vision-X Enterprise Management, Ltd.
  • RegionAPAC
  • LocationChengdu, China
  • StatusRecertified
  • CertificationCX Standard for Contact Centers
  • Release7.0
  • Cert DateJun 2024
  • Entity InfoOperation/A Single Client Technical Support Program CD Site
  • Company Name

    Welsend Telecom Co., Ltd.
  • RegionAPAC
  • LocationChengdu, Sichuan, China
  • StatusRecertified
  • CertificationCX Standard for Contact Centers
  • Release7.0
  • Cert DateDec 2023
  • Entity InfoChengdu Center Huawei Project
  • Company Name

    Xceed Contact Center
  • RegionEMEA
  • LocationCairo, Egypt
  • StatusProcess Recertified
  • CertificationCX Standard for Contact Centers
  • Release7.0
  • Cert DateFeb 2024
  • Entity InfoNon Group Accounts: Smart Village, Maadi Park & Nasr City
  • Company Name

    Xi’an Jumeng Technologies Development Ltd.
  • RegionAPAC
  • LocationXi'an, China
  • StatusRecertified
  • CertificationCX Standard for Contact Centers
  • Release7.0
  • Cert DateJan 2024
  • Entity InfoHUAWEI Voice Program
  • Company Name

    Yource Group
  • RegionEMEA
  • LocationLeeuwarden, Netherlands
  • StatusCertified
  • CertificationCX Standard for Contact Centers
  • Release7.0
  • Cert DateSep 2023
  • Entity InfoBonprix Account
  • Company Name

    ZATCA
  • RegionEMEA
  • LocationRiyadh, Saudi Arabia
  • StatusApplied
  • CertificationCX Standard for Customer Operations
  • Release7.0
  • Cert DateOct 2023
  • Entity InfoZakat, Tax and Customs Authority