Throughout the world, call centers, vendor management organizations, and other customer contact operations have benefited from being certified to the COPC Standards. Below you’ll find organizations that have been certified or are in the process of becoming certified to a COPC Standard.
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Company Name
Telus InternationalRegionLATAM
LocationGuatemala
StatusCertified
CertificationCX Standard for Customer Operations
Release7.0
Cert DateNov 2023
Entity InfoAlpine Program
Company Name
Telus InternationalRegionEMEA
LocationBucharest, Romania
StatusApplied
CertificationCX Standard for Customer Operations
Release7.0
Cert DateMar 2024
Entity InfoAlpine Program
Company Name
Telus InternationalRegionLATAM
LocationGuatemala
StatusApplied
CertificationCX Standard for Customer Operations
Release7.0
Cert DateAug 2024
Entity InfoWestern Union Program
Company Name
Telus InternationalRegionEMEA
LocationBulgaria
StatusApplied
CertificationCX Standard for Customer Operations
Release7.0
Cert DateAug 2024
Entity InfoWestern Union Program
Company Name
The Iyo Bank Ltd.RegionJapan
LocationMatsuyama
StatusApplied
CertificationCX Standard for Contact Centers
Release7.0
Cert DateDec 2023
Entity InfoCustomer Support Center
Company Name
TKM Customer SolutionsRegionLATAM
LocationMexico City, Mexico
StatusRecertified
CertificationPIC Standard
Release7.0
Cert DateNov 2023
Entity InfoAbbot, Compartamos Banco, GSK, MediAccess PROSESO and Tupperware
Company Name
TranscomRegionNorth America
LocationDenver, Colorado
StatusRecertified
CertificationCX Standard for Contact Centers
Release7.0
Cert DateMar 2024
Entity InfoAt Home Advisors, A Single Client Technical Support Program
Company Name
transcosmos inc.RegionJapan
LocationOsaka
StatusRecertified
CertificationCX Standard for Contact Centers
Release7.0
Cert DateJan 2024
Entity InfoA Single Client Technical Support Program
Company Name
transcosmos inc.RegionJapan
LocationOsaka
StatusRecertified
CertificationCX Standard for Contact Centers
Release7.0
Cert DateMay 2024
Entity InfoWork At Home | A Single Client Technical Support Program
Company Name
transcosmos Korea inc.RegionAPAC
LocationBusan and Seoul, South Korea
StatusRecertified
CertificationCX Standard for Contact Centers
Release7.0
Cert DateJul 2024
Entity InfoAt Home Advisors Technical Support Programs
Company Name
Vision-X Enterprise Management, Ltd.RegionAPAC
LocationChengdu, China
StatusRecertified
CertificationCX Standard for Contact Centers
Release7.0
Cert DateJun 2024
Entity InfoOperation/A Single Client Technical Support Program CD Site
Company Name
Welsend Telecom Co., Ltd.RegionAPAC
LocationChengdu, Sichuan, China
StatusRecertified
CertificationCX Standard for Contact Centers
Release7.0
Cert DateDec 2023
Entity InfoChengdu Center Huawei Project
Company Name
Xceed Contact CenterRegionEMEA
LocationCairo, Egypt
StatusProcess Recertified
CertificationCX Standard for Contact Centers
Release7.0
Cert DateFeb 2024
Entity InfoNon Group Accounts: Smart Village, Maadi Park & Nasr City
Company Name
Xi’an Jumeng Technologies Development Ltd.RegionAPAC
LocationXi'an, China
StatusRecertified
CertificationCX Standard for Contact Centers
Release7.0
Cert DateJan 2024
Entity InfoHUAWEI Voice Program
Company Name
Yource GroupRegionEMEA
LocationLeeuwarden, Netherlands
StatusCertified
CertificationCX Standard for Contact Centers
Release7.0
Cert DateSep 2023
Entity InfoBonprix Account
Company Name
ZATCARegionEMEA
LocationRiyadh, Saudi Arabia
StatusApplied
CertificationCX Standard for Customer Operations
Release7.0
Cert DateOct 2023
Entity InfoZakat, Tax and Customs Authority