Certified Organizations

Throughout the world, call centers, vendor management organizations, and other customer contact operations have benefited from being certified to the COPC Standards. Below you’ll find organizations that have been certified or are in the process of becoming certified to a COPC Standard.

  • Company Name

    Telus Digital
  • Region EMEA
  • Location Bulgaria
  • Status Applied
  • Certification CX Standard for Customer Operations
  • Release 7.0
  • Cert Date Aug 2024
  • Entity Info Western Union Program

  • Company Name

    The Iyo Bank Ltd.
  • Region Japan
  • Location Matsuyama
  • Status Certified
  • Certification CX Standard for Contact Centers
  • Release 7.0
  • Cert Date Mar 2025
  • Entity Info Direct Consulting Division Iyogin Telephone Center

  • Company Name

    Transcom
  • Region North America
  • Location Denver, Colorado
  • Status Recertified
  • Certification CX Standard for Contact Centers
  • Release 7.0
  • Cert Date Mar 2024
  • Entity Info At Home Advisors, A Single Client Technical Support Program

  • Company Name

    transcosmos inc.
  • Region Japan
  • Location Osaka
  • Status Recertified
  • Certification CX Standard for Contact Centers
  • Release 7.0
  • Cert Date Jan 2024
  • Entity Info A Single Client Technical Support Program

  • Company Name

    transcosmos inc.
  • Region Japan
  • Location Osaka
  • Status Recertified
  • Certification CX Standard for Contact Centers
  • Release 7.0
  • Cert Date May 2024
  • Entity Info Work At Home | A Single Client Technical Support Program

  • Company Name

    transcosmos Korea inc.
  • Region APAC
  • Location Busan and Seoul, South Korea
  • Status Recertified
  • Certification CX Standard for Contact Centers
  • Release 7.0
  • Cert Date Jul 2024
  • Entity Info At Home Advisors Technical Support Programs

  • Company Name

    Vision-X Enterprise Management, Ltd.
  • Region APAC
  • Location Chengdu, China
  • Status Recertified
  • Certification CX Standard for Contact Centers
  • Release 7.0
  • Cert Date Jun 2024
  • Entity Info Operation/A Single Client Technical Support Program CD Site

  • Company Name

    Welsend Telecom Co., Ltd.
  • Region APAC
  • Location Chengdu, Sichuan, China
  • Status Recertified
  • Certification CX Standard for Contact Centers
  • Release 7.0
  • Cert Date Nov 2024
  • Entity Info Chengdu Center

  • Company Name

    Xceed Contact Center
  • Region EMEA
  • Location Cairo, Egypt
  • Status Recertified
  • Certification CX Standard for Contact Centers
  • Release 7.0
  • Cert Date Feb 2024
  • Entity Info Non Group Accounts: Smart Village, Maadi Park & Nasr City

  • Company Name

    Xi’an Jumeng Technologies Development Ltd.
  • Region APAC
  • Location Xi'an, China
  • Status Recertified
  • Certification CX Standard for Contact Centers
  • Release 7.0
  • Cert Date Jan 2024
  • Entity Info HUAWEI Voice Program

  • Company Name

    Yource Group
  • Region EMEA
  • Location Leeuwarden, Netherlands
  • Status Certified
  • Certification CX Standard for Contact Centers
  • Release 7.0
  • Cert Date Sep 2023
  • Entity Info Bonprix Account