Throughout the world, call centers, vendor management organizations, and other customer contact operations have benefited from being certified to the COPC Standards. Below you’ll find organizations that have been certified or are in the process of becoming certified to a COPC Standard.
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Company Name
SCSK ServiceWare Corp.RegionJapan
LocationOsaka
StatusRecertified
CertificationCX Standard for Contact Centers
Release7.0
Cert DateMar 2024
Entity InfoAt Home Advisors for a Single Client Technical Support Program
Company Name
SCSK ServiceWare Corp.RegionJapan
LocationOsaka
StatusRecertified
CertificationCX Standard for Contact Centers
Release7.0
Cert DateMar 2024
Entity InfoA Single Client Technical Support Program
Company Name
Shanghai Kaichang Information & Technology Co., LtdRegionAPAC
LocationChongqing, China
StatusCertified
CertificationCX Standard for Contact Centers
Release7.0
Cert DateJan 2024
Entity InfoTeleperformance Chongqing PIT Program
Company Name
Shanghai Onstar Telematics Company Ltd.RegionAPAC
LocationShanghai, China
StatusRecertified
CertificationCX Standard for Contact Centers
Release7.0
Cert DateApr 2024
Entity InfoSAIC-GM Customer Service Center Customer Support & Vehicle Service
Company Name
Shanghai transcosmos Technology Limited Co., Ltd.RegionAPAC
LocationXi'an, China
StatusCertified
CertificationCX Standard for Contact Centers
Release7.0
Cert DateJul 2024
Entity InfoXian Branch Huawei Voice and Chat Programs
Company Name
Shanghai transcosmos Technology Limited Co., Ltd.RegionAPAC
LocationZhengzhou, China
StatusCertified
CertificationCX Standard for Contact Centers
Release7.0
Cert DateJul 2024
Entity InfoZhengzhou Branch Huawei Voice, Integrated Online Service and Message Interaction with Huawei Fans Programs
Company Name
SMBC Consumer Finance Co., Ltd.RegionJapan
LocationTokyo & Osaka
StatusRecertified
CertificationCX Standard for Customer Operations
Release7.0
Cert DateJul 2024
Entity InfoCustomer Service Center
Company Name
SMBC Consumer Finance Co., Ltd.RegionJapan
LocationTokyo & Fukuoka
StatusRecertified
CertificationCX Standard for Contact Centers
Release7.0
Cert DateOct 2024
Entity InfoGuarantee Center
Company Name
SMBC Trust Bank Ltd.RegionJapan
LocationTokyo & Okinawa
StatusApplied
CertificationCX Standard for Contact Centers
Release7.0
Cert DateFeb 2023
Entity InfoPRESTIA Customer Concierge
Company Name
Taiying Technology Group Co., Ltd.RegionAPAC
LocationTaian, China
StatusApplied
CertificationCX Standard for Contact Centers
Release7.0
Cert DateDec 2023
Entity InfoHuawei Integrated Hotline and Online Services
Company Name
Talk AmericasRegionLATAM
LocationEl Salvador
StatusRecertified
CertificationPIC Standard
Release7.0
Cert DateNov 2023
Entity InfoServicio al Cliente para El Salvador y Costa Rica, y Ventas Fijo y Movil para El Salvador - Para Tigo
Company Name
Tamkeen TechnologiesRegionEMEA
LocationRiyadh, Saudi Arabia
StatusCertified
CertificationCX Standard for Customer Operations
Release7.0
Cert DateMar 2024
Entity InfoInbound & Business Process Outsourcing Services
Company Name
TDCXRegionAPAC
LocationCebu City, Philippines
StatusRecertified
CertificationCX Standard for Contact Centers
Release7.0
Cert DateFeb 2024
Entity InfoOnsite and At Home Agents for the Fruit Account
Company Name
Telecable S.A.RegionLATAM
LocationSan Jose, Costa Rica
StatusRecertified
CertificationPIC Standard
Release7.0
Cert DateDec 2023
Entity InfoTelecable Oficinas Centrales Customer Service - Ventas In y Cobros
Company Name
TeleperformanceRegionEMEA
LocationMaastricht, Netherlands
StatusCertified
CertificationCX Standard for Contact Centers
Release7.0
Cert DateAug 2024
Entity InfoAt Home Advisors Technical Support Programs
Company Name
TeleperformanceRegionEMEA
LocationTirana, Albania
StatusRecertified
CertificationCX Standard for Contact Centers
Release7.0
Cert DateJul 2024
Entity InfoAlbania Marketing Services SH.P.K
Company Name
TeleperformanceRegionEMEA
LocationAthens, Greece
StatusRecertified
CertificationCX Standard for Contact Centers
Release7.0
Cert DateMar 2024
Entity InfoA Single Client Technical Support Program
Company Name
TeleperformanceRegionEMEA
LocationStockholm, Sweden
StatusRecertified
CertificationCX Standard for Contact Centers
Release7.0
Cert DateMar 2024
Entity InfoA Single Client Technical Support Program
Company Name
TeleperformanceRegionNorth America
LocationNorth Lauderdale, Florida
StatusRecertified
CertificationCX Standard for Contact Centers
Release7.0
Cert DateFeb 2024
Entity InfoAt Home Advisors USA, A Single Client Technical Support Program
Company Name
TeleperformanceRegionLATAM
LocationSao Paulo, Brazil
StatusRecertified
CertificationCX Standard for Contact Centers
Release7.0
Cert DateDec 2023
Entity InfoA Single Client Technical Support Program
Company Name
TeleperformanceRegionEMEA
LocationCairo, Egypt
StatusRecertified
CertificationCX Standard for Contact Centers
Release7.0
Cert DateDec 2023
Entity InfoA Single Client Technical Support Program, Al Nahdi, Freedom Mobile and Western Union
Company Name
TeleperformanceRegionAPAC
LocationWuxi, China
StatusRecertified
CertificationCX Standard for Contact Centers
Release7.0
Cert DateDec 2023
Entity InfoWuxi Site PIT Program
Company Name
TeleperformanceRegionEMEA
LocationTbilisi, Georgia
StatusRecertified
CertificationCX Standard for Contact Centers
Release7.0
Cert DateSep 2024
Entity InfoA Single Client Technical Support Program
Company Name
TeleperformanceRegionAPAC
LocationClark, Philippines
StatusRecertified
CertificationCX Standard for Contact Centers
Release7.0
Cert DateAug 2024
Entity InfoA Single Client Technical Support Program
Company Name
TeleperformanceRegionEMEA
LocationIstanbul, Turkey
StatusRecertified
CertificationCX Standard for Contact Centers
Release7.0
Cert DateNov 2024
Entity InfoAt Home Advisors for Single Client Technical Support Programs
Company Name
TeleperformanceRegionEMEA
LocationGorlitz, Germany
StatusRecertified
CertificationCX Standard for Contact Centers
Release7.0
Cert DateOct 2024
Entity InfoAt Home Advisors Cloud Campus GmbH
Company Name
TeleperformanceRegionJapan
LocationTokyo
StatusRecertified
CertificationCX Standard for Contact Centers
Release7.0
Cert DateFeb 2024
Entity InfoA Single Client Technical Support Program
Company Name
TeleperformanceRegionIndia
LocationMohali, Punjab
StatusRecertified
CertificationCX Standard for Contact Centers
Release7.0
Cert DateOct 2023
Entity InfoSingle Client Technical Support Programs
Company Name
TeleperformanceRegionEMEA
LocationSkopje, North Macedonia
StatusRecertified
CertificationCX Standard for Contact Centers
Release7.0
Cert DateJun 2024
Entity InfoA Single Client Technical Support Program
Company Name
TeleperformanceRegionLATAM
LocationBogota, Colombia
StatusRecertified
CertificationCX Standard for Contact Centers
Release7.0
Cert DateNov 2023
Entity InfoA Single Client Technical Support Program
Company Name
TeleperformanceRegionEMEA
LocationRiyadh, Saudi Arabia
StatusApplied
CertificationCX Standard for Contact Centers
Release7.0
Cert DateMay 2023
Entity InfoCST Program
Company Name
TeleperformanceRegionEMEA
LocationKatowice, Poland
StatusRecertified
CertificationCX Standard for Contact Centers
Release7.0
Cert DateMay 2024
Entity InfoA Single Client Technical Support Program
Company Name
TeleperformanceRegionNorth America
LocationToronto, Ontario, Canada
StatusRecertified
CertificationCX Standard for Contact Centers
Release7.0
Cert DateApr 2024
Entity InfoAt Home Advisors Canada, A Single Client Technical Support Program