Technology Showcase webinar
The AI Power Shift
Strategy, Data & Governance for Next Era CX
As AI accelerates CX transformation, those who combine its potential with structured knowledge management and strategic execution will rise above the disruption.
From automation failures to AI success—discover how the right approach to knowledge management, data quality, and oversight turns uncertainty into impact.
Experts bring the discussion to life by showcasing how livepro's AI-powered platform helps organizations overcome the implementation challenges covered in this session.
Turn AI disruption into intelligent CX strategy—register now!
Lead in the High-Stakes Era of AI in CX
Reach new levels of efficiency and customer satisfaction with best practices that form the foundation for successful AI implementation.
Ensure AI delivers real value by structuring data for accuracy, accessibility, and seamless integration. Laying the right foundation eliminates inefficiencies and enables intelligent automation that enhances CX.
Avoid AI Pitfalls
Prevent AI failures caused by poor strategy, weak governance, and unstructured data. Recognize common mistakes and apply a strategic approach to AI adoption that aligns automation with business goals.
Enhance Human-AI Synergy:
Leverage AI to support—not replace—your workforce. Automate routine tasks while preserving human expertise where it matters most to drive efficiency without sacrificing customer trust.
Optimize AI-Driven Support
Improve knowledge access, agent decision-making, and self-service capabilities with AI designed for precision and real-world impact. Implement proven AI strategies that strengthens customer interactions and efficiency.
Live Demo: livepro's AI-Powered Knowledge Management Solution
Experience how livepro's comprehensive knowledge management platform helps organizations transform AI from potential risk into competitive advantage.
Watch how livepro uses your governed knowledge base to generate accurate, consistent responses.
Witness Human-in-the-Loop Governance
Learn how approval workflows, review cycles, and feedback mechanisms maintain data quality.
See how AI can proactively provide agents with answers without requiring manual searches.
Observe Integrated CX Solutions
Discover how livepro breaks down data silos by integrating with your existing technology stack.
Rick Zayas
Senior Vice President of CX Strategy, Technology, and Operations
James Walsh
Head of CX & Product