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Class Name
COPC® Best Practices in Managing Outsourced Service OperationsDatesFeb 10 - Feb 21, 2025
RegionAPAC
LocationANZ / INDIA / SEA
Format
Live Virtual
Class Name
COPC® Best Practices for Quality ManagementDatesSep 18, 2024
RegionAPAC
LocationGurugram, Delhi (NCR)
Format
In-Person
Class Name
COPC® Best Practices for Customer Experience OperationsDatesSep 23 - Sep 27, 2024
RegionAPAC
LocationManila, Philippines
Format
In-Person
Class Name
COPC® Best Practices in Managing Outsourced Service OperationsDatesOct 28 - Nov 1, 2024
RegionEMEA
LocationEurope
Format
Live Virtual
Class Name
COPC® Service Journey ThinkingDatesDec 3 - Dec 5, 2024
RegionEMEA
LocationEurope
Format
Live Virtual
Class Name
COPC® Best Practices for Quality ManagementDatesNov 18 - Nov 19, 2024
RegionEMEA
LocationEurope
Format
Live Virtual
Class Name
COPC® Best Practices for Customer Experience OperationsDatesNov 4 - Nov 8, 2024
RegionEMEA
LocationEurope
Format
Live Virtual
Class Name
COPC® Best Practices for Quality ManagementDatesNov 12 - Nov 13, 2024
RegionNorth America
LocationUnited States
Format
Live Virtual
Class Name
COPC® Best Practices for Customer Experience OperationsDatesDec 9 - Dec 16, 2024
RegionNorth America
LocationUnited States
Format
Live Virtual
Class Name
COPC® Mastering Workforce ManagementDatesSep 23 - Sep 27, 2024
RegionNorth America
LocationUnited States
Format
Live Virtual
Class Name
COPC® Best Practices for Quality ManagementDatesSep 17 - Sep 18, 2024
RegionNorth America
LocationUnited States
Format
Live Virtual
Class Name
COPC® Best Practices for Customer Experience OperationsDatesSep 30 - Oct 4, 2024
RegionEMEA
LocationAmsterdam
Format
In-Person
Class Name
COPC® Best Practices in Managing Outsourced Service OperationsDatesOct 28 - Nov 1, 2024
RegionNorth America
LocationUnited States
Format
Live Virtual
Class Name
COPC® Data Analysis for Contact CentersDatesFeb 17, 2025
RegionAPAC
LocationMelbourne, Australia
Format
In-Person
Class Name
COPC® Data Analysis for Contact CentersDatesFeb 10, 2025
RegionAPAC
LocationSydney, Australia
Format
In-Person
Class Name
COPC® Best Practices for Customer Experience OperationsDatesNov 11 - Nov 15, 2024
RegionAPAC
LocationSydney, Australia
Format
In-Person
Class Name
COPC® Best Practices for Customer Experience OperationsDatesMar 17 - Mar 28, 2025
RegionAPAC
LocationANZ / INDIA / SEA
Format
Live Virtual
Class Name
COPC® Best Practices for Quality ManagementDatesFeb 27 - Feb 28, 2025
RegionAPAC
LocationANZ / INDIA / SEA
Format
Live Virtual
Class Name
COPC® Service Journey ThinkingDatesFeb 12 - Feb 14, 2025
RegionAPAC
LocationANZ / INDIA / SEA
Format
Live Virtual
Class Name
COPC® Best Practices for Customer Experience OperationsDatesDec 2 - Dec 13, 2024
RegionAPAC
LocationANZ / INDIA / SEA
Format
Live Virtual
Class Name
COPC® Best Practices for Quality ManagementDatesNov 21 - Nov 22, 2024
RegionAPAC
LocationANZ / INDIA / SEA
Format
Live Virtual
Class Name
COPC® High-Performance Management TechniquesDatesNov 11 - Nov 15, 2024
RegionAPAC
LocationANZ / INDIA / SEA
Format
Live Virtual
Class Name
COPC® Mastering Workforce ManagementDatesOct 14 - Oct 18, 2024
RegionAPAC
LocationANZ / INDIA / SEA
Format
Live Virtual
Class Name
COPC® Data Analysis for Contact CentersDatesSep 25 - Sep 26, 2024
RegionAPAC
LocationANZ / INDIA / SEA
Format
Live Virtual
Class Name
COPC® Mastering Workforce ManagementDatesSep 24 - Sep 26, 2024
RegionEMEA
LocationEurope
Format
Live Virtual
Class Name
COPC® Service Journey ThinkingDatesOct 8 - Oct 10, 2024
RegionNorth America
LocationUnited States
Format
Live Virtual