Foundations in AI for CX
CX Technology Consulting
COPC® Best Practices for Digital Assisted Customer Experience
COPC® Best Practices in Managing Outsourced Service Operations
COPC Inc. Employee Engagement Services
Approved Technology Provider Program
COPC® Mastering Workforce Management
COPC® Best Practices for Quality Management
COPC® Data Analysis for Contact Centers
COPC® Service Journey Thinking
COPC® Lean Six Sigma for Contact Centers
COPC® High Performance Management Techniques Training
COPC® Best Practices for Customer Experience Operations
COPC Inc. CX Services Overview
COPC Inc. Contract Review
Forecasting, Staffing and Scheduling Operational Assessment
Quality Operational Assessment
Recruiting, Hiring and Training Operational Assessment
Certification Services
COPC® Operational Assessment
Strategic Sourcing for VMOs
Performance Improvement Services for Customer Operations
COPC Inc. Services for Retail
COPC Inc. Services for Travel