Category: In-Person

Class Schedule

Learn More About Our Class Offerings
  • Class Name

    Foundations in AI for CX
  • DatesApr 23 - Apr 25, 2025
  • RegionNorth America
  • LocationMinneapolis, MN
  • Format
    In-Person
  • Class Details
  • Class Name

    COPC® Best Practices for Customer Experience Operations
  • DatesDec 8 - Dec 12, 2025
  • RegionAPAC
  • LocationShanghai, China
  • Format
    In-Person
  • Class Details
  • Class Name

    COPC® Best Practices for Customer Experience Operations
  • DatesOct 13 - Oct 17, 2025
  • RegionAPAC
  • LocationBeijing, China
  • Format
    In-Person
  • Class Details
  • Class Name

    COPC® Best Practices for Customer Experience Operations
  • DatesJul 14 - Jul 18, 2025
  • RegionAPAC
  • LocationChengdu, China
  • Format
    In-Person
  • Class Details
  • Class Name

    COPC® Best Practices in Managing Outsourced Service Operations
  • DatesAug 4 - Aug 8, 2025
  • RegionAPAC
  • LocationShanghai, China
  • Format
    In-Person
  • Class Details
  • Class Name

    COPC® Best Practices for Customer Experience Operations
  • DatesMay 12 - May 16, 2025
  • RegionAPAC
  • LocationShanghai, China
  • Format
    In-Person
  • Class Details
  • Class Name

    Lean Six Sigma for Contact Centers Green Belt Training
  • DatesApr 14 - Apr 18, 2025
  • RegionAPAC
  • LocationBeijing, China
  • Format
    In-Person
  • Class Details
  • Class Name

    Best Practices for Customer Experience Operations
  • DatesMar 24 - Mar 28, 2025
  • RegionAPAC
  • LocationBeijing, China
  • Format
    In-Person
  • Class Details
  • Class Name

    Lean Six Sigma for Contact Centers Yellow Belt Training
  • DatesMar 10 - Mar 13, 2025
  • RegionAPAC
  • LocationBeijing, China
  • Format
    In-Person
  • Class Details
  • Class Name

    Best Practices for Customer Experience Operations
  • DatesMar 10 - Mar 14, 2025
  • RegionEMEA
  • LocationAmsterdam, Netherlands
  • Format
    In-Person
  • Class Details
  • Class Name

    Data Analysis for Contact Centers
  • DatesFeb 17, 2025
  • RegionAPAC
  • LocationMelbourne, Australia
  • Format
    In-Person
  • Class Details
  • Class Name

    Data Analysis for Contact Centers
  • DatesFeb 10, 2025
  • RegionAPAC
  • LocationSydney, Australia
  • Format
    In-Person
  • Class Details
  • Class Name

    Best Practices for Customer Experience Operations
  • DatesApr 7 - Apr 11, 2025
  • RegionAPAC
  • LocationSydney, Australia
  • Format
    In-Person
  • Class Details