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Class Name
Foundations in AI for CXDatesApr 23 - Apr 25, 2025
RegionNorth America
LocationMinneapolis, MN
Format
In-Person
Class Name
COPC® Best Practices for Customer Experience OperationsDatesDec 8 - Dec 12, 2025
RegionAPAC
LocationShanghai, China
Format
In-Person
Class Name
COPC® Best Practices for Customer Experience OperationsDatesOct 13 - Oct 17, 2025
RegionAPAC
LocationBeijing, China
Format
In-Person
Class Name
COPC® Best Practices for Customer Experience OperationsDatesJul 14 - Jul 18, 2025
RegionAPAC
LocationChengdu, China
Format
In-Person
Class Name
COPC® Best Practices in Managing Outsourced Service OperationsDatesAug 4 - Aug 8, 2025
RegionAPAC
LocationShanghai, China
Format
In-Person
Class Name
COPC® Best Practices for Customer Experience OperationsDatesMay 12 - May 16, 2025
RegionAPAC
LocationShanghai, China
Format
In-Person
Class Name
Lean Six Sigma for Contact Centers Green Belt TrainingDatesApr 14 - Apr 18, 2025
RegionAPAC
LocationBeijing, China
Format
In-Person
Class Name
Best Practices for Customer Experience OperationsDatesMar 24 - Mar 28, 2025
RegionAPAC
LocationBeijing, China
Format
In-Person
Class Name
Lean Six Sigma for Contact Centers Yellow Belt TrainingDatesMar 10 - Mar 13, 2025
RegionAPAC
LocationBeijing, China
Format
In-Person
Class Name
Best Practices for Customer Experience OperationsDatesMar 10 - Mar 14, 2025
RegionEMEA
LocationAmsterdam, Netherlands
Format
In-Person
Class Name
Data Analysis for Contact CentersDatesFeb 17, 2025
RegionAPAC
LocationMelbourne, Australia
Format
In-Person
Class Name
Data Analysis for Contact CentersDatesFeb 10, 2025
RegionAPAC
LocationSydney, Australia
Format
In-Person
Class Name
Best Practices for Customer Experience OperationsDatesApr 7 - Apr 11, 2025
RegionAPAC
LocationSydney, Australia
Format
In-Person