Workforce Management Class Image
Testimonials

Feb 24 - Feb 28, 2025

Mastering Workforce Management

Balance customer demand, costs and employee needs with proven approaches in forecasting, capacity planning, scheduling and real-time management.

Location

United States

Language

English

Time Zone

9:00 am - 1:00 pm U.S. Central Time
  • Format
    Live Virtual
    • Class Brochure
    Details & Registration
    namtraining@copc.com

    Class Testimonials

    CEMEX

    Customer Experience Manager

    It was a great session. I am happy to say that I am already looking at our data with a new viewpoint and look forward to implementing changes to how we manage our workforce.

    Jason Leduc

    Workforce Optimization Manager

    Darin Hatten

    Sr. WFM & Optimization Manager