Training

Class Listings

COPC Inc. offers a robust contact center and CX operations management training program. All courses are based on the COPC CX Standard, delivering sustained operational excellence.
Digital-Assisted Customer Experience

Digital-Assisted Customer Experience

Learn best practices for the latest in voice bots, chatbots, virtual assistants, mobile apps, websites, and robotic process automation (RPA).


14 Hours
Public or Private
Individual Certification
View Course