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COPC Inc. offers a robust contact center and CX operations management training program. All courses are based on the COPC CX Standard, delivering sustained operational excellence.
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Digital-Assisted Customer Experience

Digital-Assisted Customer Experience

Learn best practices for the latest in voice bots, chatbots, virtual assistants, mobile apps, websites, and robotic process automation (RPA).


14 Hours
Public or Private
Individual Certification
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