ABOUT us

Our Leadership

The COPC Inc. executive team provides leadership for the company’s local market customer experience experts in 14 countries. The entire COPC Inc. team is committed to helping companies improve their CX operations to increase customer satisfaction, reduce costs and drive revenue.
Corporate leadership link
Corporate Leadership
City Skyline North America
North America Leadership
City Skyline Europe
Europe Middle East & Africa Leadership
City Skyline Asia Pacific
Asia Pacific Leadership
Global Research
Global Research

Corporate Leadership

Cliff Moore Headshot

Cliff Moore

Co-founder & Chairman
Kyle Kennedy Headshot

Kyle Kennedy

President & Chief Executive Officer
Kathleen McNair Headshot

Kathleen McNair

Chief Executive Officer, North America Region
Kevin Campbell Headshot

Kevin Campbell

Chief Executive Officer, Europe Middle East & Africa Region
Ian Aitchison Headshot

Ian Aitchison

Chief Executive Officer, Asia Pacific Region
Bria Espino Headshot

Bria Espino

Chief Financial Officer
Lezli Harrell Headshot

Lezli Harrell

Senior Vice President, Marketing
Jeff Tropeano Headshot

Jeff Tropeano

EVP, Technology Consulting
COPC North America Leadership

North America Leadership

Kathleen McNair Headshot

Kathleen McNair

Chief Executive Officer, North America Region
Chris Brand Headshot

Chris Brand

North America, Business Development
Judi Bolden Headshot

Judi Bolden

North America, Consulting & Training Services
Scott Flewelling Headshot

Scott Flewelling

North America, Certification & Training Services
Rick Zayas Headshot

Rick Zayas

North America, Consulting & Training Services
COPC Europe Middle East & Africa Leadership

Europe Middle East & Africa Leadership

Kevin Campbell Headshot

Kevin Campbell

Chief Executive Officer, Europe Middle East & Africa Region
Wojciech Krasniewski Headshot

Wojciech Krasniewski

EMEA, Business Development
Hazem El Nadi Headshot

Hazem El Nadi

MENA, Business Development
Mohamed Fouad Headshot

Mohamed Fouad

MEA, Business Development
Jeffrey Lijffijt Headshot

Jeffrey Lijffijt

EMEA, Consulting & Training Services
Monique Rohrman Headshot

Monique Rohrman

EMEA, Certification & Training Services
COPC Asia Pacific Leadership

Asia Pacific Leadership

Ian Aitchison Headshot

Ian Aitchison

Chief Executive Officer, Asia Pacific Region
Alex Boland Headshot

Alex Boland

Director, Australia New Zealand Operations
Rachel Cui Headshot

Rachel Cui

President, Greater China and East Asia Operations
Shreekant Vijaykar Headshot

Shreekant Vijaykar

President, South Asia and ASEAN Operations
Lay-Pheng Ng Headshot

Lay-Pheng Ng

Director, Finance and Administration

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