11 May 2012

COPC Inc. to Present the Benefits of Benchmarking at the Confex Call Center Day in Oslo

Rolf Adamson, Regional Director of Scandinavia for COPC Inc., will be presenting at the Confex Call Center Days in Oslo, Norway, on Friday May 11th from 9:05 am - 9:45 am. His topic will be High Performance Benchmarking.

This session will provide you with insight of the benefits of benchmarking towards high performance organisations. You will learn how these organisations direct resources, both people and processes, to achieve the quality and performance results that help them gain competitive advantages. You will learn about the characteristics of a high-performing organisation and why benchmarking towards the right kind of organisations is crucial to achieve success.

For more information about this event, go to http://www.confex.no.