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Today, more than 80 associates in ten countries drive contact center excellence using the COPC® Performance Management System.

Newsroom


03 Aug 2010

COPC Inc. Announces New COPC® User Group for the Philippines

29 Jul 2010

COPC Inc. Announces New Career Opportunities for Quality Process Outsourcing (QPO)

26 Jul 2010

COPC Inc. Announces Addition of Annie Gwin to Consulting Staff

19 Jul 2010

COPC Inc. Announces Addition of Jacqueline Parkes to Consulting Staff

08 May 2009

Customer Think-Learn How Your Contact Center Stacks Up, So Your Business Can Stand Out

29 Apr 2009

CIO- The Real Cost of Offshore Outsourcing

19 Feb 2009

BUSINESSWEEK - Customer Service in a Shrinking Economy

25 Jan 2009

BUFFALO NEWS - Can area call centers thrive amid U.S. financial crisis?

31 Oct 2008

THE FINANCIAL - EDS, an HP Company, Expands Contact Center Managed Services

01 Dec 2007

Tech Decisions

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